faqs

 

How Do I Place An Order?

 

  • Add product(s) to your shopping cart

  • When you have finished shopping click on the cart symbol and checkout

  • Choose to pay with your PayPal account or with a debit or credit card (via Paypal)

  • Enter address and payment details

  • Click the Pay button

 

You will then receive an Order Confirmation email from us containing your order number and details of the goods ordered.

 

Payment

 

All prices are in GB pounds and are inclusive of VAT.

 

Shipping

 

We endeavour to ship your order within 7 working days of receipt of your payment.

If you require an order sooner, please contact us before ordering and we will do our best to meet your requirements.

All of our items are sent via Royal Mail Signed for service, the cost of which will be indicated in your basket when you check out.

 

Cancellations & Refunds

 

You may cancel goods at any time from the moment you order them up until 14 days after you receive them. Once we have received the returned goods and inspected them, we will then refund your money, excluding return postage, within 14 days.

Before you return goods, please contact us for full instructions.

 

Damaged Goods

 

If you do not receive your order in pristine condition we will be happy to arrange a full refund.

Before you return goods, please contact us for full instructions.

 

Privacy Policy

 

Any information that you supply to us is used only for the purpose you originally supplied it (i.e. despatching your order).

We do not share, sell or otherwise exchange your email or other personal or contact details with any other companies or organisations.

We use cookies for certain features on this site such as the shipping cart and checkout.

 

To view our full privacy policy click here.